Coach America


We understand your concerns related to COVID-19 and your safety. We have acted and have created new wellness measures to provide a safe travel experience with us. See our new recommended approaches to help stop the spread of COVID-19.


In response to COVID-19 we have created cleaning and safety measures, following the guidelines of the CDC to create a safe environment for your trip.


- The driver will wear a mask during the duration of your trip.

- The first three rows of the bus must remain empty to protect the driver.

- Passengers should sit in every other seat to ensure social distancing.

- Passengers must bring and wear their own masks when social distancing isn’t possible.

- Buses are cleaned and sanitized before and after each trip to help ensure passenger safety.


You may cancel or re-book your trip up to 72 hours before the departure of your trip. Cancellations that occur before 72-hours will be eligible for a full refund. Refunds will take 45 days to process. Any changes to your booking must be discussed with your agent. Please call 1-888-612-1308.

Don’t see the answer to your question or concern?

Check out our Frequently Asked Questions page or contact us directly at 1-800-612-1308 to speak with an agent about your questions or concerns.

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